Welcome to My Spa & Hammam (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website myspaandhamam.com and use our services (the “Service”). By accessing or using our Service, you agree to this Privacy Policy. If you do not agree, please do not access or use our Service.
Personal Information You Provide: When you interact with us (for example, make a booking, contact us, or subscribe to a newsletter), you may provide your name, email address, phone number, postal or billing address, payment details (processed through secure third-party providers), and any other information you choose to share such as preferences or special requests.
Automatically Collected Information: When you visit our website, we may collect your IP address, browser type and version, device details such as operating system, pages you visit, time spent on those pages, referral URLs, and data from cookies or similar tracking technologies.
From Third Parties: We may receive information from analytics providers, advertising networks, or payment processors, consistent with their privacy policies.
We use your information to provide, operate, and maintain our Service; process bookings and payments; communicate with you for confirmations, updates, and support; send marketing communications if you have opted in; personalize and improve your experience; monitor and analyze site usage and trends; detect, prevent, and address technical issues or fraud; and comply with legal obligations or enforce our terms.
We and our service providers use cookies, web beacons, and similar technologies to collect and track information. You can set your browser to refuse cookies or alert you when cookies are being used, but some parts of the site may not function properly if you disable them.
We may share information with trusted service providers such as payment processors, hosting services, and analytics partners to help operate our site and deliver services. We may also disclose information when required by law, to protect our rights or safety, or during business transfers such as a merger or acquisition. We will only share additional information with your consent.
We implement reasonable administrative, technical, and physical safeguards to protect your information. We keep personal data only as long as necessary for the purposes described or as required by law. If you request deletion, we will delete or anonymize your data unless we need to retain it for legal or legitimate business reasons.
If we transfer your information outside Pakistan to service providers in other countries, we ensure appropriate safeguards are in place to protect your data in line with applicable privacy laws.
Depending on your location, you may have rights to access, correct, update, or delete your personal data, restrict or object to certain processing, withdraw consent for marketing, or request a copy of your data. To exercise these rights, please contact us using the details below.
Our Service is not directed to anyone under the age of 16 (or the relevant age in your jurisdiction). We do not knowingly collect personal information from children. If we learn we have collected information from a child without parental consent, we will delete it.
Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties and encourage you to review their policies when you leave our site.
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last updated” date. Continued use of the Service after changes means you accept the updated policy.
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
My Spa & Hammam
Email: info@myspamassagehamam.com
Address: tünel, Tomtom, İstiklal Cd. No:227, 34433 Beyoğlu/İstanbul, Türkiye